Refund Policy

We hope you’ll love your order, but if it isn’t quite right returning it to us is easy. 

Simply contact hello@monad.mx to start a return, and a member of our team will provide you with our returns address and instructions.


You can return unused items within 14 days of receipt for an exchange or a refund via store credit. One exchange is allowed per order.


Items must be returned in its original state with all tags still attached, box and dust bag. Garments that are returned with signs of being worn or delivered to our returns team outside of the stated 14-day policy window will not be accepted.

 

Pre-order and custom-made pieces are final sale.